How does KetoKrate work?
Why would I join Keto Krate when I can just get the keto snacks I want at the store?
How many carbs are the products?
How much does shipping cost?
How do you ship your boxes?
Do you ship internationally or to Canada?
Do you ship to PO boxes?
Are your products Vegan? Kosher? Dairy free? Gluten free? Peanut free?
Do you ship to APO or FPO boxes?
What is KetoKrate?
I have a problem with my order
There are some broken products in my Krate
My Krate is missing one or more products
My tracking info hasn't updated. Where's my Krate?
My tracking info says my Krate was delivered, but I never received it. Where's my Krate?
How do I manage my subscription?
Skip Individual Months
Log Into My Account - First Log In - Set Your KetoKrate Account Password!
I Forgot My Password
Change my shipping address?
Reactivate My Subscription
Cancel My Subscription?
Login - How to troubleshoot
Update my credit card and/or billing information *PayPal Specific
Update my credit card number and/or billing information
Change Your Subscription Frequency
How does billing work?
How does gifting work?
How do I become an Influencer or an Affiliate?
I want to include a product in KetoKrate
How do I contact KetoKrate?
- Knowledge Base
- How does the rewards program work?
How does the rewards program work?
Updated by Elyse
We recently launched our new rewards program where you will earn points for every $ spent, plus bonus points for your birthday, KetoKrate anniversary, and following us on social platforms!
The program just launched, and we are working out some kinks. Once everything is ironed out we will be emailing all of our subscribers.
If you have any questions in the meantime please reach out to our support team by sending an email to email@example.com, or by clicking "Get in touch" in the top right of your screen!