How does KetoKrate work?
Why would I join Keto Krate when I can just get the keto snacks I want at the store?
How many carbs are the products?
When does Keto Krate ship?
How much does shipping cost?
How do you ship your boxes?
Do you ship internationally or to Canada?
Do you ship to PO boxes?
Are your products Vegan? Kosher? Dairy free? Gluten free? Peanut free?
Do you ship to APO or FPO boxes?
What is Keto Krate?
I have a problem with my order
There are some broken products in my Krate
My Krate is missing one or more products
My tracking info hasn't updated. Where's my Krate?
My tracking info says my Krate was delivered, but I never received it. Where's my Krate?
How do I manage my subscription?
Skip Individual Months
Log Into My Account?
I Forgot My Password
Change my shipping address?
Reactivate My Subscription
Cancel My Subscription?
Update my credit card and/or billing information *PayPal Specific
Update my credit card number and/or billing information
Change Your Subscription Frequency
How does billing work?
How does gifting work?
How do I become an Influencer or an Affiliate?
I want to include a product in KetoKrate
How do I contact KetoKrate?
Sometimes shipping carriers like to play hide and seek! If you live in a house, we recommend checking behind bushes or in your backyard. Occasionally, Krates do get misdelivered to a neighbor. We don’t encourage you to search their bushes, however if you could ask if they have accidentally received your Krate it would be greatly appreciated!
If it has been 48 hours and you still can’t find your Krate, please reach out to us by clicking on "Get in touch" in the top right hand corner, or email us at email@example.com.
In your email include your shipping address so we can verify that we have the correct shipping address on file.
We'll get back to you within 24 business hours!