How does KetoKrate work?
Why would I join Keto Krate when I can just get the keto snacks I want at the store?
How many carbs are the products?
When does Keto Krate ship?
How much does shipping cost?
How do you ship your boxes?
Do you ship internationally or to Canada?
Do you ship to PO boxes?
Are your products Vegan? Kosher? Dairy free? Gluten free? Peanut free?
Do you ship to APO or FPO boxes?
What is Keto Krate?
I have a problem with my order
There are some broken products in my Krate
My Krate is missing one or more products
My tracking info hasn't updated. Where's my Krate?
My tracking info says my Krate was delivered, but I never received it. Where's my Krate?
How do I manage my subscription?
Skip Individual Months
Log Into My Account?
I Forgot My Password
Change my shipping address?
Reactivate My Subscription
Cancel My Subscription?
Update my credit card and/or billing information *PayPal Specific
Update my credit card number and/or billing information
Change Your Subscription Frequency
How does billing work?
How does gifting work?
Can I purchase KetoKrate as a gift?
Do I need to cancel my gift subscription?
What will my gift recipient receive
How do I become an Influencer or an Affiliate?
I want to include a product in KetoKrate
How do I contact KetoKrate?
- Knowledge Base
- How does billing work?
- How does billing work?
How does billing work?
Keto Krate is a monthly subscription box which means that your subscription will automatically renew each month.
Our subscription renewal date is the 3rd of each month. You can expect to receive your Keto Krate between the 10th and 15th of each month, depending on your location.
When you sign up you will immediately be charged for your first Krate and will not be charged again until after you receive your first Krate.
Kindly note that if you would like to make any changes to your subscription you must do so on or before the 2nd of the month. Once your subscription has renewed for the month our warehouse team begins packing and shipping your goodies!
