How do I contact you?

Elyse Updated by Elyse

You can reach us at anytime by emailing support@ketokrate.com or using the 'Get in Touch' button in the top right corner of this page. 

We'll get back to you within 24 business hours, but often much sooner!

Please be sure to include your full name, shipping address, and as much information on how we can help!

We will follow up in 24 business hours, but in most cases we'll respond much faster.

*If you are not receiving responses to emails, please make sure to check your spam/promotional folders.

**If it has been more than 72 business hours and you have not received a response please reach back out. Be sure to include your best contact phone number and preferred call back time. We will do our best to connect asap. If a call becomes necessary, note that the number may be restricted.

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