How does KetoKrate work?
Why would I join Keto Krate when I can just get the keto snacks I want at the store?
How many carbs are the products?
How much does shipping cost?
How do you ship your boxes?
Do you ship internationally or to Canada?
Do you ship to PO boxes?
Are your products Vegan? Kosher? Dairy free? Gluten free? Peanut free?
Do you ship to APO or FPO boxes?
What is KetoKrate?
I have a problem with my order
There are some broken products in my Krate
My Krate is missing one or more products
My tracking info hasn't updated. Where's my Krate?
My tracking info says my Krate was delivered, but I never received it. Where's my Krate?
How do I manage my subscription?
Skip Individual Months
Log Into My Account - First Log In - Set Your KetoKrate Account Password!
I Forgot My Password
Change my shipping address?
Reactivate My Subscription
Cancel My Subscription?
Login - How to troubleshoot
Update my credit card and/or billing information *PayPal Specific
Update my credit card number and/or billing information
Change Your Subscription Frequency
How does billing work?
How does gifting work?
How do I become an Influencer or an Affiliate?
I want to include a product in KetoKrate
How do I contact KetoKrate?
Updated by Elyse
Do you want to skip a shipment or two? Follow the steps below:
Log into your customer portal via the link here.
Once logged in, you'll see the history of your account. Click on "Delivery Schedule" as shown circled below.
You can now skip whichever upcoming month(s) you like. Once you skip a renewal, you can also un-skip as long as the re-bill date hasn't hit yet.
The re-bill date is shown on each upcoming order.