Updated by Elyse
Too many snacks on hand? Or just trying to save some extra coins? No worries — we've got ya!
It's easy to change the frequency of your subscription. Just follow the steps below:
Log into your customer portal.
Navigate to the "Subscriptions" tab and click on "Manage Subscription" for the subscription you are trying to change the renewal date on.
Confirm your preferred next ship date. If you would like to skip the upcoming order, click on "Skip Shipment" **Please note that you will only be able to skip shipments if you are on a month to month subscription. If you are on a 12 month, 6 month or 3 month subscription, please reach out to email@example.com to make adjustments to your delivery schedule.**
** Note that if the frequency is updated prior to the next shipment being skipped your account will renew as pictured in the image below.
Now to update the frequency, click on "Deliver Every." This will prompt the option to select renewal on a 2 or 3 month basis. Select how often you would like to receive your goodies.
Click on "Delivery Schedule" to confirm when your next renewal is set for!
If your delivery schedule is not correctly set, please reach out to firstname.lastname@example.org we are always happy to help!