- Knowledge Base How does billing work?
How does KetoKrate work?
Why would I join Keto Krate when I can just get the keto snacks I want at the store?
How many carbs are the products?
How much does shipping cost?
How do you ship your boxes?
Do you ship internationally or to Canada?
Do you ship to PO boxes?
Are your products Vegan? Kosher? Dairy free? Gluten free? Peanut free?
Do you ship to APO or FPO boxes?
What is KetoKrate?
I have a problem with my order
There are some broken products in my Krate
My Krate is missing one or more products
My tracking info hasn't updated. Where's my Krate?
My tracking info says my Krate was delivered, but I never received it. Where's my Krate?
How do I manage my subscription?
Skip Individual Months
Log Into My Account - First Log In - Set Your KetoKrate Account Password!
I Forgot My Password
Change my shipping address?
Reactivate My Subscription
Cancel My Subscription?
Login - How to troubleshoot
Update my credit card and/or billing information *PayPal Specific
Update my credit card number and/or billing information
Change Your Subscription Frequency
How does billing work?
How does gifting work?
How do I become an Influencer for KetoKrate?
I want to include a product in KetoKrate
How do I contact KetoKrate?
How does billing work?
I just joined, when will I be billed again?
Thanks for joining the KetoKrate family! Rebilling for our subscribers typically occurs on the 3rd of each month, however renewals can be set to match subscriber preference. If you sign up for your f…
How does billing work?
Keto Krate is a monthly subscription box which means that your subscription will automatically renew each month. The renewal date is set when the first order is placed. Orders placed after the 20th o…