- Knowledge Base How do I contact KetoKrate?
How does KetoKrate work?
Why would I join Keto Krate when I can just get the keto snacks I want at the store?
How many carbs are the products?
When does Keto Krate ship?
How much does shipping cost?
How do you ship your boxes?
Do you ship internationally or to Canada?
Do you ship to PO boxes?
Are your products Vegan? Kosher? Dairy free? Gluten free? Peanut free?
Do you ship to APO or FPO boxes?
What is KetoKrate?
I have a problem with my order
There are some broken products in my Krate
My Krate is missing one or more products
My tracking info hasn't updated. Where's my Krate?
My tracking info says my Krate was delivered, but I never received it. Where's my Krate?
How do I manage my subscription?
Skip Individual Months
I Forgot My Password
Change my shipping address?
Reactivate My Subscription
Cancel My Subscription?
Login Error Message - How to trouble shoot!
Update my credit card and/or billing information *PayPal Specific
Update my credit card number and/or billing information
Change Your Subscription Frequency
How does billing work?
How does gifting work?
Can I purchase KetoKrate as a gift?
Do I need to cancel my gift subscription?
What will my gift recipient receive
How do I become an Influencer or an Affiliate?
I want to include a product in KetoKrate
How do I contact KetoKrate?
How do I contact KetoKrate?
How do I contact you?
You can reach us at anytime by emailing support@ketokrate.com or using the 'Contact Us' button in the top right corner of this page. We'll get back to you within 24 hours — unless it's a weekend — th…

Do you have a phone number?
While we would love to offer telephone support, unfortunately we are a very small team and do not currently have the capacity to do so. If you are unable to find an answer to your question in our FAQ…
