How do I manage my subscription?

Skip Individual Months

Do you want to skip a shipment or two? Follow the steps below: Step 1. Log into your customer portal via the link here. Step 2. Once logged in, you' ll see the history of your account. Click on "Deli…

Elyse
Updated 8 months ago by Elyse

Log Into My Account?

You can log into your account to manage the following: Billing information. Update your shipping address. Skip future months. Change shipping frequency . Cancel your subscription. **Please note that…

Elyse
Updated 3 weeks ago by Elyse

I Forgot My Password

Whoops! It happens to all of us (*shrug emoji*) Head to our login page and select “Forgot your password?”. Enter your email address and select “submit.”. Instructions will be sent to your inbox befor…

Elyse
Updated 8 months ago by Elyse

Change my shipping address?

Simply follow these instructions: 1. Log into your account with your username and password. If you forgot your password you can recover it here 2. Once logged in, you should see your portal that look…

Elyse
Updated 8 months ago by Elyse

Reactivate My Subscription

You can reactivate your subscription at any time after it has been cancelled. Step 1. Log into your account by clicking here Step 2. Click on "Reactivate" Step 3. Click on the new "Reactivate" button…

Elyse
Updated 8 months ago by Elyse

Cancel My Subscription?

We'll be sad to see you go, but we understand that even the best things come to an end. Please follow the 3 easy steps below: Step 1. Log into your Customer Portal. **Login is extremely case sensitiv…

Elyse
Updated 4 days ago by Elyse

Update my credit card and/or billing information *PayPal Specific

PayPal is a 3rd party payment processing system so all adjustments will need to be made directly on their platform. Step 1. Log into your account here - Please note this link will redirect you to the…

Elyse
Updated 8 months ago by Elyse

Update my credit card number and/or billing information

Step 1. Log into your account here Step 2. Click on "Billing" in the Top Menu Step 3. Click on Either the Card Information Field or Billing Address Field to update either. "Billing Information" Step…

Elyse
Updated 8 months ago by Elyse

Change Your Subscription Frequency

Too many snacks on hand? Or just trying to save some extra coins? No worries — we've got ya! It's easy to change the frequency of your subscription. Just follow the steps below: Step 1. Log into your…

Elyse
Updated 8 months ago by Elyse

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